Whether you’re new to Airbnb ownership or an experienced host with a portfolio of properties, you’ll know that a hassle-free key exchange is a crucial part of a great guest experience.

Our state-of-the-art facility in Melbourne’s central business district lets your guests collect keys at their convenience from Southern Cross Station, the city’s largest public transport hub and home of the SkyBus transfer to Melbourne International Airport (Tullamarine) and Avalon Airport.